How can we help?

The seller is shown on every offer and in the order confirmation. "MONTFIX" means the platform operator sells the item and a supplier ships it from its own warehouse. Any other company is a marketplace seller: it sells in its own name, issues the invoice and is responsible for the item. Its name, company code and seller page are shown next to the offer.

How offers are ranked →

You can show prices incl. 21 % VAT or excl. VAT — the switch is in the top bar. The choice applies in the catalogue, on the product page and in the cart. The invoice shows VAT separately.

Some catalogue products don't have priced offers from sellers yet. On the product page press "Ask for a price", enter the quantity and your e-mail — you'll get the sellers' answer by e-mail. Asking is free and doesn't commit you to buy.

The contract is concluded when you place the order and receive the confirmation by e-mail. The seller confirms the order within 2 working hours. If the item is no longer available, we let you know and refund everything you paid.

Terms of sale →

No, you can order as a guest. In your account you see order status and parcel tracking, invoices and returns, and can repeat an order with one tap.

Account →

When you order — by bank link or card through a payment service provider. MONTFIX never receives or stores card or online-banking credentials. MONTFIX PRO companies with a credit limit can pay by invoice on agreed terms.

Once. An order from several sellers is several separate purchases: each seller ships and invoices separately, but you pay with one payment.

At checkout tick "Buying for a company" and enter the company code — we fill in the name and VAT code from the registry. Your invoices are in your account.

In-stock items ordered on a working day before 14:00 are delivered the next working day. You see the exact delivery day on the product page and in the cart before you pay. For made-to-order items and bulky (pallet) shipments the lead time is shown on the product or agreed separately.

Delivery terms →

The price is calculated in the cart from the parcel size and the address. Delivery is free when one seller's items total 60 € or more.

Each seller ships from its own warehouse, so an order from several sellers arrives in separate parcels. Delivery is charged per parcel.

Once shipped, you get the tracking number and link by e-mail. The order status is also in your account.

Yes. You can return an unused item in its original packaging within 14 days of receipt without giving a reason. Items cut or made to your order (e.g. cable and pipe sold by the metre) and installed items can't be returned.

Returns policy →

Tell us in your account next to the order or by e-mail. Consumers have the 2-year legal guarantee of conformity: we replace, repair or refund a faulty item, and the return costs you nothing.

Open a dispute in your account next to the order. The MONTFIX team handles it; consumers can also contact the State Consumer Rights Protection Authority.

A company account for tradespeople, installers and businesses: prices excl. VAT, quotes for your clients, team and purchase approvals, project lists and quick order by product code.

MONTFIX PRO →

Yes. Book a free call from an expert — we help pick products or put together a list for a job. You can also use the calculators: radiator output, cable cross-section, pipe diameter and more.

Book a call →

Fill in the application on the "Suppliers" page — your company code is enough. There is no monthly fee, you ship orders from your own warehouse and Venipak collects the parcels.

Become a supplier →

Become a brand partner: you control your product descriptions and images, get a brand page and award the "Official distributor" badge to your distributors. You don't sell yourself, so you don't compete with your distributors.

For brand partners →